About Us
Our Story
We’re a proud family-run business with many years of hands-on experience in the motor trade, and we believe that trust, honesty, and personal service make all the difference. Because we work closely as a family, every car we sell is chosen and prepared with real care—just as we would for our own. We take the time to understand our customers, knowing that buying a car is a big decision and should feel reassuring, not rushed.
To ensure our vehicles meet high standards, we’ve built a strong partnership with Autoneeds Mobile Mechanics, who provide reliable on-site support and carry out the majority of our repairs. This allows us to closely monitor the quality of work and ensure repairs are completed professionally and efficiently. On top of that, every vehicle is checked by a qualified MOT tester before it’s allowed onto our forecourt, giving you extra confidence that each car has been properly inspected and prepared. Our goal is simple: to offer well-presented, transparently prepared cars, backed by experience you can trust.
Our Team
The whole is much more than the sum of it’s part. Meet our team!
Caitlin Wring
Managing director
Caitlin Wring leads Hiwood Autohaus with years of experience and a passion for delivering outstanding service. As Managing Director, she ensures that every aspect of the business runs smoothly, from customer care to strategic decisions. Her hands-on approach and commitment to honesty and transparency mean that every customer feels welcomed, informed, and confident in their car-buying journey.
Raffeh Younus
Director of operations
Raffeh Younus oversees the day-to-day operations at Hiwood Autohaus, making sure every car is prepared to the highest standard. From inspections and maintenance to quality checks, he ensures that each vehicle meets our strict criteria before it reaches the lot. His focus on care, precision, and consistency guarantees that customers drive away in a safe, reliable, and thoroughly checked car.
Cleo Catra
Mascot
Cleo Catra is our adorable mascot, bringing a touch of charm and fun to Hiwood Autohaus. While she may not handle the paperwork, her presence keeps spirits high and adds a welcoming, friendly atmosphere to our showroom. Visitors love seeing Cleo around, making every trip to Hiwood Autohaus a little brighter and a lot more memorable.